Frequently Asked Questions

General Questions

What types of hair do you carry?

We carry a wide range of 100% human hair products, including bulk braiding hair, tape-in extensions, and hair bundles. Our textures include Deep Wave, Body Wave, Kinky Curly, Kinky Straight, Ocean Wave, Water Wave, Afro Kinky Curly, Raw Indian Wavy, and more.

Is your hair 100% human hair?

Yes! All of our hair products are made from 100% human hair, ensuring a natural look, feel, and versatility for styling.

What colors are available?

We offer a variety of colors including Jet Black, Natural Black, Medium Brown (Color 4), Burgundy (Color 99J), Honey Blonde (Color 27), Blonde, Auburn, Copper (Color 350), and Raw/Natural shades.

Braiding Hair

What bulk braiding hair textures do you offer?

We offer Deep Wave, Body Wave (Plush Waves™), Kinky Curly, Kinky Straight, Ocean Wave, Water Wave, and Raw Indian Wavy bulk braiding hair — all 100% human hair.

Can I color or bleach the braiding hair?

Yes, since our braiding hair is 100% human hair, it can be colored, bleached, and heat-styled. We recommend consulting a professional stylist for chemical treatments to maintain the integrity of the hair.

How many packs do I need for a full install?

The number of packs needed depends on the style, length, and thickness desired. On average, most styles require 3–8 packs. We recommend consulting with your stylist for a more accurate estimate.

Tape-In Extensions

What tape-in extension styles do you carry?

We carry Raw Body Wave, Raw Blonde Straight, and Afro Kinky Curly tape-in extensions — all 100% human hair.

How long do tape-in extensions last?

With proper care, tape-in extensions can last 6–8 weeks before needing to be repositioned. The hair itself can be reused multiple times with proper maintenance.

Can tape-in extensions be heat-styled?

Yes, our 100% human hair tape-in extensions can be blow-dried, flat-ironed, and curled. Always use a heat protectant and avoid applying direct heat near the tape bonds.

Hair Bundles

What bundles do you offer?

We currently carry Burmese Curly 100% Premium Human Hair Bundles. Bundles can be used with or without a closure or frontal for a full, natural look.

Shipping & Orders

How long does shipping take?

Shipping times vary depending on your location and the shipping method selected at checkout. You will receive a tracking number once your order has been processed and shipped.

Do you ship internationally?

Please refer to our shipping policy page or contact us directly for information on international shipping availability.

Can I return or exchange my hair?

Please review our return and exchange policy on our website. For hygiene reasons, hair that has been opened, worn, or altered may not be eligible for return. Contact us if you have any concerns about your order.

Hair Care

How do I care for my human hair extensions?

We recommend washing with a sulfate-free shampoo and conditioner, detangling gently from ends to roots, and storing the hair in a silk or satin bag when not in use. Avoid excessive heat and always use a heat protectant when styling.

Can I swim or shower with my extensions?

While human hair extensions can get wet, prolonged exposure to chlorine or salt water can cause dryness and tangling. We recommend wearing a swim cap and thoroughly washing and conditioning the hair after swimming.

Contact Us

How can I reach Pretty & Plush Beauty?

You can contact us through our website's contact page or by emailing us directly. We're happy to help with any questions about our products, orders, or hair care tips!